Privacy Policy

EXTERMINATOR.GE operates exterminator.ge for pest-control, sanitation, cleaning, property-care, air-care and Home Services requests in Tbilisi, Georgia. Contact EXTERMINATOR.GE by phone at +995 591 21 88 33 or by email at exterminatorge@gmail.com.

Depending on how a person contacts EXTERMINATOR.GE and uses the website, the information received may include:

• Name and phone or WhatsApp number
• Preferred language and Tbilisi area
• Selected service or problem, property type, and approximate property size
• The source page, campaign parameters when present, and submission date and time
• Technical security logs used to protect the website and form
• Limited page-view, device, browser, interaction, network, and approximate-location information processed by analytics providers with analytics and advertising storage denied
• Information voluntarily provided by phone, WhatsApp, or email, including photos or videos

Information may be used to respond to a request, contact the customer, understand the service required, arrange an inspection or service, prepare a quote, prevent spam or abuse, maintain website security, meet applicable legal obligations, resolve disputes, and protect legal rights where appropriate.

The applicable ground depends on the circumstances. Processing may be necessary to review a request submitted by the user, take requested steps before a service arrangement, perform an agreed service, comply with legal obligations, or pursue legitimate interests where lawful. Consent is used where it is specifically requested, but not every processing activity depends on consent.

Information may be handled by the website hosting provider, the authenticated email-delivery provider used for service requests, and other technical providers needed to operate and secure the website. If a visitor chooses WhatsApp, Meta and WhatsApp process information under their own terms and privacy policies. Information may also be shared with professional advisers or public authorities where legally necessary.

Google Analytics and Microsoft Clarity load in limited no-consent mode with analytics and advertising storage denied. They may process limited page-view, device, browser, interaction, network, and approximate-location information, but the website configuration does not grant analytics-cookie storage or persistent cross-session analytics identification. Google Maps, YouTube embeds, reCAPTCHA, Google Ads tags, and Meta Pixel are not loaded through this analytics setup.

Some hosting, email, communications, or technical providers may process information outside Georgia. Where this occurs, EXTERMINATOR.GE will use the provider only for the relevant operational purpose and will take reasonable steps to handle the information lawfully.

Personal information is kept only for as long as reasonably necessary to respond to the request, provide or document the service, meet legal or accounting obligations, resolve disputes, maintain security, and protect legal rights.

Reasonable safeguards include HTTPS, access controls, server-side validation, spam protection, authenticated email delivery, rate limiting, and separation of credentials from public website files. No internet transmission or storage system can be promised to be completely secure.

Subject to Georgian law and any applicable limitations, a person may request information about processing, access to or a copy of personal information, correction or completion, termination of processing, or deletion or destruction where legally applicable. A person may also withdraw consent where processing is based on consent, object to direct marketing, and submit a complaint to the competent Georgian authority or a court.

To make a request, email exterminatorge@gmail.com or call +995 591 21 88 33. EXTERMINATOR.GE may need enough information to identify the relevant request and verify that it belongs to the person making the request.

Submitting any service request does not automatically subscribe the user to promotional email, SMS, or WhatsApp marketing. A separate lawful process would be required before adding a person to a marketing list.

Service requests should be submitted by an adult or an authorised representative. The website is not intended to collect service requests directly from children.

This policy may be updated when the website, service-request process, providers, or legal requirements change. The manually controlled Last Updated date above shows when the public text was most recently revised.

Email: exterminatorge@gmail.com
Phone: +995 591 21 88 33
Service area: Tbilisi, Georgia